Privacy Policy

Thank you for choosing to be part of our community at Pack Energy Services Ltd. and IronSight USA, doing business as IronSight ("IronSight," "we," "us, "or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us at support@ironsight.app.

This Privacy Policy describes how we might use your information if you:

 ·        Visit our website or use our web application at https://ironsight.app                            

·        Download and use our mobile application                                                            

·        Engage with us in other related ways, including any sales, marketing, or events

In this Privacy Policy, if we refer to:

 ·        "Website," we are referring to any website of ours that references or links to this policy

·        "App," we are referring to any application of ours that references or links to this policy, including any listed above                    

·        "Services," we are referring to our Website, App, and other related services, including any sales, marketing, or events

The purpose of this Privacy Policy is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately.

Please read this Privacy Policy carefully, as it will help you understand what we do with the information that we collect.

1.      WHAT INFORMATION DO WE COLLECT?

1.1.  Personal information you disclose to us

 In Short: We collect personal information that you provide to us.

 We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

1.2.  Personal Information Provided by You

We collect names; phone numbers; email addresses; usernames; passwords; and other similar information.

 All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

1.3.  Information automatically collected

 In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

 a.      Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

 b.     Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.        

 c.      Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

1.4.  Information collected through our App

 In Short: We collect information regarding your geolocation, mobile device, push notifications, when you use our App.

 If you use our App, we also collect the following information:

a.      Geolocation Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

 b.      Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and information about the features of our App you accessed.    

 c.      Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

2.      HOW DO WE USE YOUR INFORMATION?

 In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

 We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

 a.      To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.

 b.     To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at support@ironsight.app and be sure to include your name, testimonial location, and contact information.

 c.      Request feedback. We may use your information to request feedback and to contact you about your use of our Services.

 d.     To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

 e.      To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

 f.       To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

 g.      To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

 h.     To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

 i.       To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

 j.       Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.  

 k.      Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

 l.       To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.  

 m.   To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

 n.     To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).                                    

 o.     Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

 p.     For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

3.      WILL YOUR INFORMATION BE SHARED WITHANYONE?

 In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

 We may process or share your data that we hold based on the following legal basis or in the following situations:

a.      Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

 b.      Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

 c.      Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

 d.      Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

 e.      Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

 f.       Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 g.      Navigation Platform APIs. We may share your information with certain navigation platform APIs (e.g., Google Maps API, Mapbox API) to facilitate directions or visualize your location within our platform. To find out more about the Privacy Policy foreach company, please visit their website. We obtain and store on your device ('cache') your location.

4.      DO WE USE COOKIES AND OTHER TRACKINGTECHNOLOGIES?

 We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You may remove or reject cookies and other tracking technologies as described in Section 8.2.

5.      HOW LONG DO WE KEEP YOUR INFORMATION?

 In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

 We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6.      HOW DO WE KEEP YOUR INFORMATION SAFE?

 In Short: We aim to protect your personal information through a system of organizational and technical security measures.

 We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7.      DO WE COLLECT INFORMATION FROM MINORS?

 In Short: We do not knowingly collect data from or market to children under 18 years of age.

 We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@ironsight.app.

8.      WHAT ARE YOUR PRIVACY RIGHTS?

 In Short: You have a right to request data be deleted, right to know how data is being used, and a right to discontinue using our Services at any time.

 8.1.  Right to Discontinue

 You have the right to discontinue use of our Services immediately if there is anything in this Privacy Policy you do not agree with.

 8.2.  Cookies and similar technologies

 Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

 8.3.  Your rights with respect to your personal data

 a.      Right to request deletion of the data- Request to delete. You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

 b.      Right to be informed - Request to know. Depending on the circumstances, you have a right to know:

                    i.           whether we collect and use your personal information;
                  ii.           the categories of personal information that we collect;
                iii.           the purposes for which the collected personal information is used; whether we sell your personal information to third parties;

                 iv.           the categories of personal information that we sold or disclosed for a business purpose;

                   v.           the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and            

                 vi.           the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re- identify individual data to verify a consumer request.

 c.      Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights. We will not discriminate against you if you exercise your privacy rights.

 d.      Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

e.      Other privacy rights

                     i.           you may object to the processing of your personal data;                                                                                          ii.           you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data;                                                  

                 iii.           you may request to opt-out of marketing, advertising, or other commercial electronic messages that are unrelated to the support or operation of your account; and

                 iv.           you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 30 days from the date of the request submission.

To exercise these rights, you can contact us by email at support@ironsight.app, by visiting https://www.ironsight.app/support, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

9.      CONTROLS FOR DO-NOT-TRACK FEATURES

 Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

10.  HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT?

 We collect the following categories of personal information:

We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:

 a.      Receiving help through our customer support channels;

b.      Participation in customer surveys or contests; and

c.      Facilitation in the delivery of our Services and to respond to your inquiries.

10.1.   How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this Privacy Policy.

 You. may contact us by email at support@ironsight.app, by visiting https://www.ironsight.app/support, or by referring to the contact details at the bottom of this document.

10.2.   Will your information be shared with anyone else?

 We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for- profit entity that processes the information on our behalf.

 We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.

 IronSight has not disclosed or sold any personal information to third parties for a business or commercial purpose as of the date this Privacy Policy was last updated. IronSight has no current plans to sell personal information belonging to website visitors, users, and other consumers.

11. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

 In Short: Yes, we will update this Privacy Policy as necessary to stay compliant with relevant laws.

 We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 If you have questions or comments about this Privacy Policy, you may email us at support@ironsight.app.

13. HOWCAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: https://info.ironsight.app.